Kundaligems offers free shipping on all orders within India. All our shipments are sent by reputed couriers such as FedEx, DHL, Blue Dart and Aramex.
We do ship internationally too. Get in touch with us on email@example.com.
How soon is my product dispatched? Or In how many days is the product dispatched?
We have a huge ready stock inventory so that we can honour your shipment as soon as possible. In most cases, we dispatch the product within a day or two max, and in case of special custom cases, we strive to dispatch in 3 days. Special custom cases include request for engraving, custom design of ring, and other requests. In case of any delay of any kind, be sure we will keep you informed of every step.
Dispatch days is the number of days in which your product is packed and picked up by our Shipping partners.
How long does it take to deliver my order?
Our courier partners typically deliver orders to Metro cities in India within Next Day to 3 Days. For non-metros, our courier partners typically take 2 days - 7 days to deliver the product from the date of dispatch. The date of dispatch is dependant on the product that you purchase (loose gemstone, or mounted in jewelry). If you have any questions, or doubts, please initiate a Live Chat with us, or mail us at firstname.lastname@example.org
Is my shipment safe?
All our shipments are packaged with great care in durable, tamper-evident packaging (similar to the packaging of ecommerce leaders in India like Flipkart). Additionally, all our shipments are insured. The insurance cost is included in our shipping costs, and you do not need to pay anything extra.
Can I track my shipment?
Yes, you can track your shipment online. All our shipments within India are sent by reputed couriers like FedEx, Aramex, etc. As soon as the product is dispatched from our office, you shall receive an email with the Tracking ID and instructions to guide you.
Are there any hidden costs (sales tax, octroi etc.)?
No, there are no hidden costs. The amount mentioned at the time of placing the order and on your order receipt is what the product costs you. Any applicable octroi, etc. is paid by the company.